Results Without Authority: Controlling a Proejct When the Team Doesn't Report to You
© 2006 by Tom Kendrick
Table of Contents
- Introduction
- 1. Control of Projects
- Who's in Charge Here?
- Structure of This Book
- Elements of Project Control
- No One Ever Said That Project Are Easy
- 2. Control Through Process
- Project Management Processes
- Project Infrastructure
- The Project Office
- Key Ideas for Project Processes
- 3. Control Through Influence
- Appropriate Leadership Styles
- Getting Through Giving
- Enhancing Influence
- Maintaining Relationship
- Key Ideas for Influence
- 4. Control Through Project Metrics
- Desired Behaviors
- Types and Uses of Project Metrics
- Measurement Definition and Baselines
- Potential Problems and Measurement Barriers
- Key Ideas for Project Metrics
- 5. Beginning Control with Project Initiation
- Sponsorship
- Project Vision
- Project Launch
- Start-Up Workshops
- Working with Cross-Functional, Distributed, and Global Team Members
- Key Ideas for Project Initiation
- 6. Building Control Through Project Planning
- Plan Collaboratively
- Measure Your Plan
- Set Realistic Project Baseline
- Use Your Plan
- Key Ideas for Project Planning
- 7. Maintaining Control During Project Execution
- Deploying Status-Based Metrics
- Status Collection
- Informal Communication
- Maintaining Relationships
- Key Ideas for Project Execution
- 8. Tracking and Monitoring for Project Control
- Scope and Specification Change Management
- Overall Control
- Formal Communication
- Rewards and Recognition
- Project Reviews for Lengthy Projects
- Project Cancellation
- Control Challenges
- Key Ideas for Project Tracking and Monitoring
- 9. Enhancing Overall Control Through Project Closure
- Delivering Your Results and Getting Sign-Off
- Employing Retrospective Project Metrics
- Administrative Closure
- Celebration and Team Rewards
- Capturing Lessons Learned
- Key Ideas for Project Closure
- 10. Conclusion
- Appendix A: Example Project Infrastructure Decisions
- Appendix B: Selected References