Results Without Authority: Controlling a Proejct When the Team Doesn't Report to You

© 2006 by Tom Kendrick

Table of Contents

• Introduction
• 1. Control of Projects
  • Who's in Charge Here?
  • Structure of This Book
  • Elements of Project Control
  • No One Ever Said That Project Are Easy
• 2. Control Through Process
  • Project Management Processes
  • Project Infrastructure
  • The Project Office
  • Key Ideas for Project Processes
• 3. Control Through Influence
  • Appropriate Leadership Styles
  • Getting Through Giving
  • Enhancing Influence
  • Maintaining Relationship
  • Key Ideas for Influence
• 4. Control Through Project Metrics
  • Desired Behaviors
  • Types and Uses of Project Metrics
  • Measurement Definition and Baselines
  • Potential Problems and Measurement Barriers
  • Key Ideas for Project Metrics
• 5. Beginning Control with Project Initiation
  • Sponsorship
  • Project Vision
  • Project Launch
  • Start-Up Workshops
  • Working with Cross-Functional, Distributed, and Global Team Members
  • Key Ideas for Project Initiation
• 6. Building Control Through Project Planning
  • Plan Collaboratively
  • Measure Your Plan
  • Set Realistic Project Baseline
  • Use Your Plan
  • Key Ideas for Project Planning
• 7. Maintaining Control During Project Execution
  • Deploying Status-Based Metrics
  • Status Collection
  • Informal Communication
  • Maintaining Relationships
  • Key Ideas for Project Execution
• 8. Tracking and Monitoring for Project Control
  • Scope and Specification Change Management
  • Overall Control
  • Formal Communication
  • Rewards and Recognition
  • Project Reviews for Lengthy Projects
  • Project Cancellation
  • Control Challenges
  • Key Ideas for Project Tracking and Monitoring
• 9. Enhancing Overall Control Through Project Closure
  • Delivering Your Results and Getting Sign-Off
  • Employing Retrospective Project Metrics
  • Administrative Closure
  • Celebration and Team Rewards
  • Capturing Lessons Learned
  • Key Ideas for Project Closure
• 10. Conclusion
• Appendix A: Example Project Infrastructure Decisions
• Appendix B: Selected References